Returns & Exchanges

At Bloombox Club, we want you to love your new green companions, which is why we offer a 30-day return policy for all non-perishable items. If your plant arrives damaged or unhealthy, please contact us within 14 days for a replacement or full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or email our support team with your order number and photos of the items you wish to return.

• 2.
  Prepare the Package

  Carefully repackage your items in their original shipping materials to ensure they remain protected during transit back to our nursery.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.